Privacy policy

Last updated: 24 February 2026

This Privacy Policy describes how Pixel Projects T/A Valhart Wallets & Everyday Carry ("Valhart", the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from valhart.com.au (the "Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect depends on how you interact with us.

We use your information to:

  • Provide and fulfill orders

  • Process payments

  • Deliver products

  • Provide customer support

  • Send order updates

  • Improve our website and services

  • Conduct marketing and advertising (where permitted)

  • Comply with legal obligations

  • Prevent fraud and protect our business

What Personal Information We Collect

Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment confirmation details

  • Account login details (if applicable)

  • Order history

  • Customer service communications

  • Product reviews or feedback

You may choose not to provide certain information, but this may limit your ability to use some features.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about how you interact with our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Referral source

  • Interaction with advertisements

We use cookies, pixels and similar technologies to operate and improve our store.

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

For information on Shopify’s cookies, visit:
https://www.shopify.com/legal/cookies

Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform provider)

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics partners

  • Advertising platforms

We treat third-party data in accordance with this Privacy Policy.

How We Use Your Information

Order Fulfilment

To process payments, ship products, handle returns and manage your account.

Marketing & Advertising

To send promotional emails (you may unsubscribe at any time) and display relevant ads on other platforms.

Security & Fraud Prevention

To detect and prevent fraudulent activity.

Customer Support

To respond to enquiries and improve our service.

How We Share Personal Information

We may share personal information with:

  • Payment processors

  • Shipping providers

  • IT and hosting providers

  • Analytics services

  • Marketing partners

  • Legal or regulatory authorities if required

We may also share information:

  • To comply with legal obligations

  • In connection with a business transfer or restructure

  • To enforce our Terms of Service

We do not sell your personal information in the traditional sense.

User Generated Content

If you submit product reviews or public comments, that information may be publicly visible.

We are not responsible for how others use publicly shared information.

Third Party Links

Our Site may link to external websites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us to request deletion.

Security and Data Retention

We implement reasonable security safeguards to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights (Australian Customers)

Under the Australian Privacy Act 1988 (Cth), you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion (where applicable)

  • Withdraw consent to marketing communications

To exercise your rights, contact us at the email below.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

International Users

Your information may be processed outside Australia, including by service providers located in the United States or other jurisdictions.

By using our Services, you consent to this transfer.

Shopify Advertising Services

We may use Shopify advertising tools such as Shopify Audiences to personalise advertising. To learn more or opt out, visit:

https://privacy.shopify.com/en

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Pixel Projects
T/A Valhart Wallets & Everyday Carry
ABN: 35 664 806 651
Australia
Email: info@valhart.com.au